Emerging Real Estate Trends in Malaysia
Market Update

Emerging Real Estate Trends in Malaysia

16-07-2023
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A Comprehensive Guide for Property Agents

In the world of information technology and artificial intelligence, trends are almost always dictated by the successful adoption of a specific kind or a particular type of technology. As in the case of the real estate industry, property practitioners and professionals alike continue to seek out new innovations and technologies which offer them an edge or advantage over the competition. Emerging trends and innovative technologies also help property investors and home buyers to make smart decisions in finding their dream properties.

3-D Virtual Home Tours

3-D Virtual Home Tours

Gone are the days when viewing a property is done physically with the help of an agent or a negotiator. With virtual tours accessible on a smartphone or computer, choosing a house for purchase is now a real breeze. No more spending time and money on unnecessary trips to multiple houses to check out your dream home. The latest VR technology allows for a 3-D or 360-degree viewing experience that is both immersive and realistic. Such innovative technologies greatly appeal to buyers in making the final decision of owning a new home.

 

Fractional Ownership

Fractional Ownership

Fractional or partial ownership refers to percentage ownership in an asset, a common investment strategy for purchasing properties using blockchain technology. With fractional property investment, you only need to build a current or existing deposit on a future full purchase price. Communal investors may also share their rental income from a common property. Such innovative homeownership approach would enable diversified investment, maximizing the potential of the home.

 

Mobile Apps Technology

Mobile Apps Technology

Mobile phones have arguably been one of the most innovative technologies to date since the invention of the Internet. In just under a decade, mobile innovations have evolved by leaps and bounds. The use of smartphones has become synonymous with real estate and property transactions. It is commonplace to find mobile applications for rental and property purchasing. The mobile platform is filled with countless innovative apps associated with property. With databases constantly updated in real time, locating new properties and listings is literally a walk in the park. The real estate market is booming and bursting with information about property. Agents and negotiators never leave home without their smartphones as well as smart apps.

Internet of Things (IoT)

Internet of Things (IoT)

The world today is gradually being overtaken by smart technologies. Whether it is our dream homes, household appliances, personal gadgets/devices, or professional workplaces, almost all aspects of our lives and livelihoods are now powered by the Internet of Things (IoT). It incorporates the latest computing technology that constantly interacts with us and changes the way we live, work and play. With this technology, everything is interactive and interconnected, be it security systems, smart sensors, access controls, or communication protocols. With such universal connectivity, everything can be easily centralized, controlled, and managed from a single data point, hub, or roof – all at the touch of a button on a remote keypad or a screen.

Blockchain & Big Data

Blockchain & Big Data

In the digital era of big data and cryptocurrency, blockchain is fast gaining global acceptance amongst tech-savvy consumers and industry professionals. Blockchain technology helps secure sensitive data and verify encrypted transactions in a high-stakes property marketplace. It is of utmost importance and benefit in fractional property investments where buyers can partially pay for a property virtually using digital currency. Databases and data warehouses are also used to store huge amounts of information about consumer preferences as well as personal details pertaining to the prospects. Machine-learning apps coupled with property metrics can predict or forecast rental changes with amazing accuracy. This enables clients to make informed decisions about which property is a better choice for investment, be it industrial, commercial, or residential properties.

Analytics & Data Management

Analytics & Data Management

Managing a company is important but managing corporate data is quintessential. Data management lies at the very core of all decision-making processes. Developing an application that can analyse huge amount of data to provide valuable information critical for strategic decision-making in today’s volatile and uncertain property market is key. Robust analytics added with good data management is seen as standard practice of property developers and their developments.

Direct Digital Transaction

Direct Digital Transaction

The proliferation of touchless services in the property marketplace has resulted in traditional homebuying processes and procedures such as home tours being increasingly automated through direct digital interaction with the property agents themselves. In addition to reducing paperwork, such innovative apps engage clients directly via personalized notifications as well as enable signing of documents digitally. This saves precious time and increases work productivity which ultimately leads to greater sales for real estate professionals.

 

Hyper-Personalized Messaging

Hyper-Personalized Messaging

In order to conclude a property sale, regular messaging might not be sufficient – you will need to hype it! By leveraging on the power of data sets, predictive analysis and social media platforms, agents are building highly targeted messages and creating cool content in order to attract prospects to their web portals or home pages. Apart from organizing home tours and conducting product presentations, they are also actively engaging with clients through Facebook, Instagram, WhatsApp, YouTube, and TikTok. Sharing professional expertise is indispensable but sharing personal experience is far more important. Bottomline, selling properties needs to be a personalized experience. 

 

Lead Generation & Client Engagement

Lead Generation & Client Engagement

Cutting-edge conversation chatbots and virtual assistants powered by AI can produce instantaneous reactions or responses in real time. They assist agents in capturing, collecting, and communicating their leads using natural language processing (NLP). Tech innovations that can consistently engage and follow-up with prospects 24/7 daily are ideally coveted. Acquiring hot leads and obtaining quality prospects is now possible using a breakthrough lead management mobile app such as X-Force Connect by Cornerstone Xstate. CSX agents are able to engage and execute transactions more effectively and efficiently.

 

Automated Rental & Purchasing Platforms

Automated Rental & Purchasing Platforms

Automation is truly changing the property landscape. These days, clients can purchase a property online or rent a property without having to meet an agent in person. Automated property technology and real estate software provide customers with the best service, sales support, and user experience possible. Contact channels are available 24/7 with 100% response rates and almost zero downtime. Unlike common chatbots, AI-powered automated service desk fulfils most requirements, everything from initial booking to final payment.

Tech Tools for Real Estate Agents

Tech Tools for Real Estate Agents

Technological innovations are essential to everyday consumers and property professionals alike in terms of the products and services that they have to offer. Some of the popular tech tools used in the real estate industry today include social media platforms, real estate software development, in-app communication, videoconferencing engines, multiple listing services (MLS), augmented reality (AR) / virtual reality (VR), AI-powered IoT, and advertising automation. Advertising campaigns for new listings are generated automatically by software systems. These ads target specific audiences and include real-time analytics like views, clicks, demographics and other vital statistics. Real estate agents can help their prospective homebuyers which housing is best suited to them, whether for sale or for rental.

Using process automation, transactions are made more convenient and hassle-free. Communication technologies such as real-time chat, file sharing and transaction tracking are now possible using an online chatbot to communicate with customers. Virtual assistants also assist agents in connecting and interacting with prospects. Other high-tech innovations in real estate involves aerial surveillance/photography. The incorporation of drones to survey and showcase a home for sale is innovative indeed. They produce the bigger picture and a better view as well as highlight key details from a higher vantage point!

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